Terms of Service

By accessing or using Bizman ("the Service"), the platform operated by BriskRetail ("we," "us," or "our"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Service. These Terms apply to all users, including business owners, managers, staff members, and any other individuals who access the Service.

Bizman is a cloud-based business management platform that provides: Point of Sale (POS) system, Inventory management, Staff management, Customer relationship management (CRM), Analytics and reporting, Multi-location management, Integration with third-party services, across modules including Bizman POS, Bizman Restaurant, Bizman HMS, Bizman Pharmacy, Bizman Inventory, Bizman Wholesale, and Bizman Enterprise. We reserve the right to modify, suspend, or discontinue any part of the Service at any time with reasonable notice.

3.1 Account Creation: You must provide accurate, complete, and current information during registration. You are responsible for maintaining the confidentiality of your account credentials. You must be at least 18 years old to create an account. 3.2 Account Security: You are responsible for all activities under your account. Notify us immediately of any unauthorized use at hello@briskretail.com. We are not liable for losses caused by unauthorized use of your account. 3.3 Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4.1 Subscription Plans: BriskRetail offers custom Bizman subscription plans tailored to the modules you select. Request a quote at briskretail.com/pricing. All fees are in Nigerian Naira (₦) unless otherwise stated. 4.2 Payment: Payment is due at the start of each billing cycle. We accept payment via bank transfer, debit/credit cards, and authorized payment processors. Failed payments may result in service suspension. 4.3 Automatic Renewal: Subscriptions automatically renew unless canceled before the renewal date. We will notify you before charging for renewal. 4.4 Price Changes: We may change subscription prices with 30 days advance notice. Price changes do not affect your current billing cycle.

5.1 Trial Period: New customers receive a 30-day free trial with full feature access. No credit card is required for the trial. Only one free trial per business entity. 5.2 Trial Limitations: Trial accounts may have usage limitations. Data entered during trial is preserved if you subscribe. 5.3 After Trial: Your account becomes read-only after trial expiration until you subscribe. No automatic charges occur after trial ends.

6.1 Cancellation: You may cancel your subscription at any time through your account dashboard or by contacting support. Cancellation takes effect at the end of your current billing period. No refunds for partial months or unused time. 6.2 Refund Policy: We offer refunds within 14 days of initial purchase if service issues cannot be resolved. Refunds are issued to the original payment method within 7-10 business days. See our detailed Refund Policy for complete terms. 6.3 Data Access After Cancellation: You have 90 days to export your data after cancellation. After 90 days, data may be permanently deleted.

You agree NOT to: Use the Service for illegal purposes or to violate any laws. Interfere with or disrupt the Service or servers. Attempt to gain unauthorized access to any part of the Service. Upload malicious code, viruses, or harmful content. Use the Service to transmit spam or unsolicited communications. Reverse engineer, decompile, or disassemble the Service. Resell or redistribute the Service without authorization. Use automated systems to access the Service without permission.

8.1 Your Data: You retain all rights to data you input into Bizman (customer data, product catalog, sales records, etc.). You grant us license to use your data solely to provide the Service. We do not sell or share your data with third parties for marketing. 8.2 Our Data: BriskRetail retains ownership of the software, platform, and any improvements we develop. Aggregated, anonymized data may be used for analytics and service improvement.

9.1 Security Measures: We implement industry-standard security measures including encryption, secure data centers, and regular backups. 9.2 Your Responsibility: You are responsible for: Securing your login credentials, Ensuring your staff follows security protocols, Promptly reporting security concerns. 9.3 Data Breaches: We will notify you of any data breaches that may affect your account within 72 hours of discovery, as required by applicable law.

10.1 Uptime: We target 99.9% uptime but do not guarantee uninterrupted service. Scheduled maintenance will be announced in advance. 10.2 Support: Support availability varies by plan (email, phone, chat). Response times are not guaranteed but we strive for timely assistance. 10.3 Service Limitations: The Service depends on internet connectivity, which you must provide. We are not responsible for issues caused by your internet, hardware, or third-party services.

TO THE MAXIMUM EXTENT PERMITTED BY LAW: The Service is provided "AS IS" without warranties of any kind. We are not liable for indirect, incidental, consequential, or punitive damages. Our total liability is limited to the amount you paid in the 12 months preceding the claim. We are not liable for data loss (maintain your own backups), third-party actions or integrations, business interruption or lost profits. Some jurisdictions do not allow limitation of liability, so these limitations may not apply to you.

You agree to indemnify and hold BriskRetail harmless from claims arising from: Your use of the Service, Your violation of these Terms, Your violation of any third-party rights, Content you submit through the Service.

Bizman, BriskRetail, and all related trademarks, logos, and service marks are our property. You may not use our intellectual property without written permission. You retain ownership of content you create using the Service.

The Service may integrate with third-party services (payment processors, delivery platforms, accounting software). Your use of third-party services is governed by their terms. We are not responsible for third-party services or their availability.

We may modify these Terms at any time. We will notify you of material changes via email and in-app notification. Continued use after changes constitutes acceptance. If you disagree with changes, you may cancel your subscription.

16.1 Governing Law: These Terms are governed by the laws of the Federal Republic of Nigeria. 16.2 Dispute Resolution: We encourage informal resolution of disputes. Contact us at hello@briskretail.com to attempt resolution. If informal resolution fails, disputes will be resolved through arbitration in Lagos, Nigeria. 16.3 Class Action Waiver: You agree to resolve disputes individually, not as part of a class action.

17.1 Entire Agreement: These Terms constitute the entire agreement between you and BriskRetail. 17.2 Severability: If any provision is found unenforceable, the remaining provisions continue in effect. 17.3 No Waiver: Our failure to enforce any right does not waive that right. 17.4 Assignment: You may not assign these Terms without our consent. We may assign these Terms to affiliates or successors. 17.5 Force Majeure: We are not liable for delays or failures due to circumstances beyond our reasonable control.