How Can WeHelp You Today?

Getting started is simple. Sign up for a free 30-day trial, or request a custom quote and we'll set up a demo instance for you. Once registered, you'll get access to our setup wizard, which guides you through adding your product catalog, setting up staff accounts, configuring payment methods, and connecting any hardware like receipt printers. Most businesses complete initial setup within a day, with our onboarding team available throughout.

Bizman works on any modern device with a web browser, tablets, computers, or smartphones. For receipt printing, we support all major thermal printers (Epson, Star, Bixolon). Kitchen display systems, barcode scanners, and cash drawers are optional but compatible. You can start with just a tablet and add hardware as needed.

Yes. We offer data migration assistance as part of onboarding. Our team can import your product catalog, customer data, and inventory from most POS systems, including Square, Toast, and Excel spreadsheets. Larger accounts receive dedicated migration support with minimal downtime.

We accept all major payment methods including bank transfers, debit/credit cards (Visa, Mastercard, Verve), and Nigerian payment platforms like Paystack and Flutterwave. Larger accounts can also pay via invoice with NET 30 terms available.

Yes! We offer a full-featured 30-day free trial with no credit card required. You get complete access to the modules you select during your trial. There are no hidden fees and no automatic charges, and you can cancel anytime.

Absolutely. Most businesses start with one or two Bizman modules and add more as they grow. Your account team can adjust your modules and plan at any time — reach out and we'll update your quote accordingly.

No. Unlike many competitors, we don't charge per transaction. You pay a flat subscription fee based on your quote, regardless of how many transactions you process. More sales means more profit for you, not more fees for us.

You can cancel anytime with no penalties or cancellation fees. Your service continues until the end of your billing period. Before canceling, we recommend exporting your data (reports, customer lists, inventory) from your dashboard. We also keep your data for 90 days in case you want to return.

Yes. Bizman is built for multi-location and multi-branch operations. You get centralized reporting, unified inventory, cross-location transfers, and multi-location analytics from a single dashboard. Tell us your branch count in a quote request and we'll size a plan around it.

Yes, Bizman POS works in offline mode. You can continue taking orders and processing sales even without internet. All transactions are stored locally and automatically sync when your connection is restored, so you never miss a sale due to connectivity issues.

Yes, Bizman Restaurant integrates with major delivery platforms including Jumia Food, Glovo, Uber Eats, and Bolt Food. Orders from these platforms flow directly into your POS, update your inventory automatically, and appear in your unified reporting dashboard.

Bizman tracks inventory in real time. When you sell an item, stock is automatically deducted based on your product setup or recipes. You get low-stock alerts, can generate purchase orders, track supplier pricing, and monitor waste and shrinkage. Variance reports show discrepancies between expected and actual inventory.

Yes, Bizman has role-based permissions. You can create custom roles like Manager, Supervisor, Sales Associate, and Cashier, or industry-specific roles like Server, Pharmacist, or Front Desk. Each role has specific permissions, for example, cashiers can process sales but not access financial reports, while managers have full access to analytics and settings.

Security is our top priority. We use bank-level 256-bit SSL encryption for all data transmission and storage. Your data is backed up regularly to redundant cloud servers. We're PCI DSS compliant for payment processing and follow data protection best practices. Our infrastructure targets 99.9% uptime.

All customers get email support with 24-48 hour response times. Priority accounts receive 24/7 support via phone, email, WhatsApp, and live chat, plus a dedicated account manager for larger accounts. We also provide documentation, video tutorials, and training sessions.

Larger accounts can request custom feature development. Our team will assess feasibility, provide a timeline, and potentially include it in our roadmap if it benefits multiple customers. API access is also available on request, letting you build custom integrations.

We release updates regularly with new features, improvements, and bug fixes. All updates are free and automatic, so you always have access to the latest version. We announce major updates via email and in-app notifications, with release notes detailing what's new.