Legal

Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last Updated: January 26, 2025Effective: January 26, 2025

Introduction

BriskRetail ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Bizman business management software platform and related services (collectively, the "Services").

By using Bizman, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

1.1 Information You Provide

When you use Bizman, we collect information you provide directly to us, including: Account information (name, email address, phone number, business name, address), Payment information (processed securely through third-party payment processors), Business data (product catalog, inventory, sales data, customer information you input), Communication data (support tickets, emails, chat messages).

1.2 Automatically Collected Information

We automatically collect certain information when you use our services: Device information (IP address, browser type, operating system), Usage data (features used, pages viewed, time spent, actions taken), Location data (general location based on IP address), Cookies and similar technologies.

2. How We Use Your Information

2.1 Service Delivery

We use your information to: Provide, maintain, and improve Bizman services, Process transactions and send transaction notifications, Provide customer support and respond to your requests, Send important service updates and security alerts.

2.2 Business Operations

Monitor and analyze usage patterns to improve our platform, Develop new features and services, Prevent fraud and ensure platform security, Comply with legal obligations and enforce our terms.

2.3 Marketing Communications

With your consent, we may send you: Product updates and new feature announcements, Educational content and best practices, Special offers and promotional materials. You can opt-out of marketing emails at any time.

3. Information Sharing and Disclosure

3.1 We Do Not Sell Your Data

BriskRetail does not sell, rent, or trade your personal information to third parties for their marketing purposes.

3.2 Service Providers

We share information with trusted service providers who assist us in operating our platform: Payment processors (Paystack, Flutterwave), Cloud hosting services, Email service providers, Analytics services. These providers are contractually obligated to protect your information and use it only for specified purposes.

3.3 Legal Requirements

We may disclose your information when required by law or to: Comply with legal process (court orders, subpoenas), Protect our rights and property, Prevent fraud or security threats, Protect the safety of users or the public.

3.4 Business Transfers

If BriskRetail is involved in a merger, acquisition, or sale of assets, your information may be transferred. We will notify you before your information becomes subject to a different privacy policy.

4. Data Security

4.1 Security Measures

We implement industry-standard security measures to protect your information: 256-bit SSL encryption for data transmission, Encrypted data storage, Regular security audits and penetration testing, Access controls and authentication measures, Hourly automated backups with 30-day retention.

4.2 Your Responsibility

You are responsible for: Maintaining the confidentiality of your account credentials, Notifying us immediately of any unauthorized access, Using strong passwords and enabling two-factor authentication.

5. Your Rights and Choices

5.1 Access and Correction

You have the right to: Access your personal information, Correct inaccurate or incomplete information, Update your account details at any time through your dashboard.

5.2 Data Portability

You can export your data at any time in standard formats (CSV, JSON) through your account dashboard.

5.3 Deletion

You can request deletion of your account and personal information by contacting us at hello@briskretail.com. We will retain some information as required by law or for legitimate business purposes (financial records, dispute resolution).

5.4 Marketing Opt-Out

You can opt-out of marketing communications by: Clicking "unsubscribe" in any marketing email, Adjusting preferences in your account settings, Contacting us at hello@briskretail.com.

6. Data Retention

6.1 Active Accounts

We retain your information for as long as your account is active or as needed to provide you services.

6.2 Closed Accounts

After account closure: Personal data is deleted within 90 days, Financial records are retained for 7 years (tax/legal requirements), Aggregated, anonymized data may be retained indefinitely for analytics.

7. Cookies and Tracking

7.1 Types of Cookies

Essential cookies: Required for platform functionality, Analytics cookies: Help us understand usage patterns, Preference cookies: Remember your settings and choices. You can control cookies through your browser settings.

7.2 Third-Party Analytics

We use Google Analytics to understand how users interact with our platform. You can opt-out using browser extensions or Google Analytics opt-out tools.

8. International Data Transfers

8.1 Data Storage

Your data is primarily stored on secure cloud servers. We ensure appropriate safeguards are in place for any international data transfers.

9. Children's Privacy

Bizman is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by: Email notification to registered users, Prominent notice on our website, In-app notification. Continued use of Bizman after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

Email: hello@briskretail.com
Data Protection: privacy@briskretail.com
Address: 12 Simbiat Abiola Way, Ikeja, Lagos, Nigeria